Takate's Privacy Policy — Your data is completely secure

Takate (referred to as "we", "our", or "the Platform") complies with international data protection laws and regulations. This Privacy Policy explains what information we collect from our users (referred to as "you" or "member"), why we collect it, and how it is used and protected.

This policy applies to all of the following services:

• The Takate website (takate.net) and all subdomains.
• Takate mobile application (Android & iOS).
• Support, live chat, and email services.
• Promotional communications and newsletters (where consent has been given).

If you have any questions about your privacy, feel free to reach out to our Data Protection Team at any time: privacy@takate.net

Takate collects information in two ways — what you provide directly and what is collected automatically while you use the platform.

What you provide directly:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postal code.
• National ID or passport number (for KYC verification).
• Payment method details (mobile banking number, etc.).
• Messages and communication history sent to the support team.

Automatically Collected Information:

Takate uses your data only for the legitimate purposes listed below. We do not use any data unnecessarily or for unauthorized purposes:

• Account creation & management: For registration, login, and profile management.
• KYC & identity verification: To comply with international Anti-Money Laundering (AML) laws.
• Transaction Processing: To process deposits and complete withdrawals.
• Customer Support: To address your questions, complaints, and support needs.
• Fraud Prevention: To detect and prevent suspicious activity.
• Promotional communications: To send you offers and updates with your consent.
• Product development: Analytics to improve your experience on the platform.
• Legal obligations: To meet the requirements of regulatory authorities.

We never sell your data to advertisers or third parties. To stop promotional emails, click the "Unsubscribe" link at the bottom of any email.

Takate only shares data with third parties in the limited circumstances listed below. Your privacy always comes first:

• Payment Processor: bKash, Nagad, Rocket, and crypto gateways — only the information needed to complete transactions.
• KYC Verification Provider: Accredited third parties for identity and document verification.
• Legal Authorities: Under a court order or legitimate request from a regulatory authority.
• Technology Partner: Server hosting and cybersecurity providers — bound by strict confidentiality agreements.
• Anti-fraud organizations: For industry-based blacklist verification.

Takate uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transmitted through the site and app is fully encrypted.
• AES-256 Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular third-party penetration testing.
• Access Control: Only authorized personnel can access specific data.
• Data backup: Regular backups are maintained across multiple secure locations.

In the event of a data breach, Takate will notify affected members and the relevant regulatory authority within 72 hours. If you suspect any unusual activity on your account, change your password immediately and contact us.

Takate uses several types of cookies. You have the right to know the purpose of each one:

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Analytics cookies: To understand which pages are used most — activated with your consent.
• Performance Cookies: To monitor site speed and errors.
• Preference Cookies: To remember your language and layout preferences.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Takate respects your right to data protection. The following rights belong to you and we are obligated to uphold them:

To exercise these rights privacy@takate.net Email us. We are obligated to respond within 30 days.

Takate retains your data for a limited period. Once no longer needed, it is securely deleted:

Once the retention period ends, data is automatically and securely deleted or anonymized.

Takate strictly prohibits registration and use by anyone under the age of 18. We take the following measures:

• Age verification is mandatory at the point of registration.
• Age verification is carried out as part of the KYC process.
• Additional age verification may be requested in suspicious cases.
• Any data found to belong to a minor is deleted immediately upon detection.

Takate may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will email all registered members.
• You'll receive an in-app notification before any major changes take effect.

Continuing to use the platform after any updates means you accept the revised policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

• Email: privacy@takate.net
• General Support: support@takate.net
• Live chat: Via the chat icon at the bottom right of the site.
• Response Time: Typically within 2 business days.

If you are not satisfied with our resolution, you have the right to lodge a complaint with your local data protection authority.